The criteria of project management



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There is no denying the fact that in order to achieve fruitful reforms, the efforts to develop the Project Management is based on SSADM which deals with the follow criteria.

 

            Following are the objectives of SSADM:


v  Provide a sound platform for communications between analysts, designers and users;
v  Reduce errors and gaps in the specification produced
v  Improve the quality of software documentation and the productivity of analysts;
v  Reduce potential risks by presenting analysts with a structural framework for the use of techniques, and a standard for documentation end-products;
v  Provide techniques for checking completeness and accuracy;
v  Improve the maintainability of the new systems;
v  Reuse staff and skills on  other projects;
v  Protect investment in analysis and design, and to allow freedom in implementation techniques.

3.3              SSADM consists of three main components:


§  The structure or framework of an SSADM project
§  A set of standard analysis and design techniques
§  The products of each technique

           
3.4       The structure of SSADM might appear a little complex at first, but will make more sense as we began to look at the method in more detail. Following diagram illustrates the breakdown of the life cycle into a hierarchy of modules, stages, steps and tasks.

SSADM
 
STEP
 
STEP
 
           
 











Each module represents a SSADM phase, and is made up of one or two stages. Where a module contains two stages, one will be an analysis or design and the other will be a project decision stage. Each stages is made up of between two to seven steps, which provide the framework for applying and controlling the development techniques. The tasks to be carried out within each step define how the techniques should be used, and specify the required standard of the products output from the step. Following diagram shows the breakdown of SSADM's modules and stages.

The major analysis techniques mainly used are as follows:

v  Business Activity Modelling (BAM) - explicitly describes what goes on that part of the business under investigation. The activities are defined from purely a business rather than on IS perspective. Recommended approach to be used in the construction of a BAM may be Soft System Methodology (SSM), Functional Decomposition or Resource Flow Diagrams.
v  Logical Data Modelling (LDM), representing system data, is applied throughout the life cycle to provide the foundation of the new system;
v  Work Practice Model (WPM) maps business activities onto the organisation structure defining user roles to the underlying business activities.


3.6       The key important thing is the end-product. Each step has number of tasks associated with it, most of which lead to the creation or enhancement of standard SSADM products. At the end of an SSADM project the new system will be described by the sum of these products. Products can be divided into three basic groups: Processing, Data and System-User (or Human-Computer) Interface.


            Application of PRINCE AND SSADM in Developing Countries- A few Comments

            Implementing Information System in developing countries is a complicated exercise, particularly in the public sector. With the growing needs in the information age, and by the pressure from the international donors , big and ambitious projects has been undertaken by the public sector in developing countries . But due to the lack of standard procedures and methodologies for IS development caused many projects to combat problems in the implementation stage. Many projects failed to attain their business needs, as they were too large and highly ambitious. Basic reasons for the project failure in the developing countries can be characterised as the following:

v  Solving wrong problem;
v  Technology led, not business;
v  Lack of major stakeholder involvement;
v  Experts lead, rather than facilitate;
v  Lack of commitment and hidden agenda;
v  Benefits not identified and quantified at outset.

Nowadays, the developing countries are applying both PRINCE AND SSADM methodologies, the project management development techniques, specially designed for IT projects, that are funded by the UK Department for International development (DFID).

4.2       In Bangladesh, private sectors are advancing with IS development , but it is not the identical situation in the  public sector. The reasons behind this may be the poor salary structure in the public service, which never give confidence to the prospective talents and system designers to join the public services. Most of the IT projects are donor funded; domestically financed IT projects rarely experience success like the donor projects.

4.3       However, RIBEC (Reforms in Budgeting and Expenditure Control) project, funded by DFID, has been considered as the most successful project in Bangladesh.

At the early stage of RIBEC project (Phase 2), it was observed that, the project was design to develop and modernise the budgeting and accounting system of the government of Bangladesh. The experts mainly dominated that phase, including lots of things to cover. There was lack of stakeholders' involvement; problems were not recognised at the initial stage. Only a range of high-grade staff in the relevant field was given a general IT training. There was no follow up; no visible product was seen. Benefits were not identified. No system was developed to automate the budgeting and accounting system. So this phase 2 had experienced a massive failure.

Having awful experience, the following phase (2A and 2B), a downsized project with specific output targets came up with analysing user requirements. This phase focused on sustainability and proved successful with sustainable solutions especially in the software development for budgeting and accounting Substantive training had been offered to the users of the systems. Stakeholders have been involved in the software development process and the local vendors who will be easily available in the future, developed the systems.

Following PRINCE and SSADM as methods for project management and system development, RIBEC project is now considered as a model for other projects which implies the potential scope for applying these methodologies.

4.4              Financial Management Project for HMG Nepal has been designed to establish a reliable database to ensure user friendly and reliable financial information and to computerise budgetary system. CCTA guidelines for IS strategy including PRINCE and SSADM were followed in developing the system.


4.5       In Pakistan, Lahore WASA project experienced badly as the original proposal was too big and not phased project; no analysis of business needs, solution was technology led, benefits were not identified at outset, high risk strategy, questionable long-term sustainability, lack of training facilities and computing skill within organisation etc. So, 2 years’ costs and effort were wasted.  

Following the DFID approach of project management, Lahore WASA turn out to be successful and benefits are realised especially in the billing from bimonthly billing to daily billing and reduction in bill production cycle. The main project management approach in the new proposal includes: redefinition of purpose, identify business benefits, prioritise outputs, involvement of stakeholders, DIFID played the role as the facilitator not doer, ownership of solution by stakeholders, use of local consultant etc, phased development, distributed system.







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