An ideal Intranet ambiance
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In recent times I have gone through an article on intranet where it has
been reflected in the sense that an artistic method feasible to
intranet can be put side by side to a composition process where we can
endeavor to construct the roof of the house before we place the
underpinning, and we may facade somber problems.
Let us dispense the
concrete for the foundation of the house before we put in the necessary
plumbing for water and sewer access, and have to spend more money than
we bulldoze for. We can build a house one footstep at a time and as such
we can make certain the house which has a strong foundation. Buildings
with strong nittygritty tending to a certain period. When we have more
or less done with the frame of the house, we build a roof. Although the
roof of the house is the top of the structure, we do not stop there. It
takes more than a covered frame to make a house. We hire an electrician
to do the wiring and bring back the plumber to finish the plumbing.
Afterward, we hang plaster board, add insulation, finish the exterior,
add fixtures, and before we know it, we have a house that we can call
home. We build an intranet in the same way, one step at a time. We can
initiate on the intranet is about as glamorous as the water and sewer
pipes waiting for the foundation to be poured around them; for just when
we are ready to roll back our sleeves and dive into the intranet
creation process with both feet, we might discover we need to conduct
research, planning, or consider the requirements of the intranet. When
we finally flesh out the foundation of the intranet, we start to build
the framework. The basic components of any intranet are the hardware and
software that make it work. The hardware used in the intranet is
focused to determine the way the intranet is operated.
The software our intranet uses will determine what the intranet is used
for. Eventually, we finish designing the intranet, but find we still
have to develop the hot Java-powered applications for the intranet. Even
when we have completed the design and development processes, the
intranet still is not over and done with in order to check the structure
of the work for flaws. We make sure we have used the right structure
and created the best tools. Once all this is done, we finally have an
intranet worthy of the CEO's wholehearted embrace. Try to build the
whole house at once and we will be overwhelmed. The same is true for any
creative process. When we are building our intranet and its
applications, we need to manage many things on a level of general
organization and on a more specific level. If we mismanage expectations,
our intranet might not turn out as we plan. Our potential anticipation
and the opportunity of our superiors might be totally different.
Before
we start to design the intranet and the Java-powered applications for
the intranet, make sure our prospect and the expectations of our
administrator network. A good way to do this is to ensure that the
infrastructure channels are open and used.
To make certain that our scheme is a devastating success; we should
argue outlook throughout the progress of the intranet, principally as we
develop our intranet applications. If we develop a rapid prototype of
key applications, our superiors should be the ones to verify that the
designs meet their expectations. If the model does not meet their
outlook, maybe the prototypes were an example of what not to do, or
maybe the expectations of management are unrealistic. If our prototypes
meet or exceed the expectations of our superiors, we have a green light
and our project is well on its way to a successful implementation. We
should also manage our personal expectations for the intranet and its
applications. Our expectations play a major role in the success of the
intranet. Realistic expectations ensure the success of our intranet. If
we perceive the intranet as an impossibly large undertaking, we might
cripple by virtue of wide range of knowledge in this regard. If we
perceive the intranet as a trivial undertaking, we will not produce the
best possible structure and tools for our organization. It is best to
find a balance in our perceptions about the intranet. As we begin to
design the intranet, keep in mind that the intranet creation process is a
team effort. Few individuals will be able to handle all aspects of
creating the intranet and its applications. For this reason, we should
have an accurate perception of our abilities and know when it is in the
best interest of the project to delegate tasks.
Generating an intranet is exhilarating and demanding and as such we
have to break a new ground, making efforts for new things, and carry out
research work with a newfangled request. Managing the intranet is the
creation of an amazing process in whatever way some one will motivate
us. If one way of thinking about the intranet is not motivating we,
change tactics. Do whatever it takes to get the job done. We do not
limit a few strategies or stick with one strategy when it obviously is
not working. Make a list of strategies. If one strategy is not working,
switch to a new one. If we do not have a new one, create a new one. The
strategy we use can be very basic. A great strategy to start with is to
plan to work on the project every day until it is completed. In addition
to this strategy, we should add planning to involve both management and
users in the development process. The degree of participation for
management and users might need to be adjusted throughout the
development process. Our role in the project should be a part of our
strategy. Initially, we might want to work closely with the development
team. Later, we might discover that our best role is to manage the
development at a higher level. Or if we are the top programmer or
network administrator, we might find that we need to work on application
design rather than the actual programming. Adapting our role as
necessary can help the project flourishing.
When we start working on the intranet design and creation process, one
of the first things we should do is develop goals. Our goals should take
into consideration the complexities and nuances of the intranet we plan
to develop for our organization. Goals should be clear and relevant to
the problem at hand. Set major goals relevant to the purpose, scope, and
audience of the intranet. Also, set minor goals or milestones for the
stages of the intranet development and its applications. Goals and
milestones help define the intranet development process as a series of
steps or achievements. One major goal could be to complete the planning
of the intranet; another major goal could be to complete the design of
the intranet. The series of steps necessary to complete the major goals
are the minor goals or milestones. Our first milestone will be to start
work on the intranet. Another milestone might be to select and purchase
the necessary intranet software, such as Web server software, browser
software, and a Java Development environment. Our goals are to complete
the major steps of the development process, such as planning and design.
In designing a constructive intranet system, the intranet designer may
create or provide rules that pertain specifically to the intranet's law
or scope of control, such as the Information Systems department that
will have overall responsibility for the intranet after completion. As
we start to create the intranet, these rules might seem perfectly
acceptable. However, as we conduct planning for the intranet and its
applications, we might find that the overall responsibility of the
intranet should be divided amongst the departments that will set up
intranet servers. If these early rules cannot be modified to fit the
current situation, we will have problems. We might encounter delays due
to loss of efficiency or the final product might not be what was
expected.
No rule should ever be considered absolutely and even the best of rules
should be interpreted as guidelines that can vary depending on the
situation. Rules for a complex project like our intranet should be
flexible and make sense. A rule that conflicts with something we are
trying to do should be reexamined. The rule might be inappropriate for
the situation we are trying to apply it and as such our intranet will
never be put into action if we avoid working on it. Putting off work
until something is due is a poor practice. Relinquish when things do not
go our way or when we seem to have a block is another poor practice.
Even if we flourish on cut-off date, sketch to work toward intranet's
goals and milestones regularly-every day if necessary and possible. We
should also plan to work on the intranet and its applications during
those times when our thoughts are not flowing. Everyone has bad days and
good days. Some days we take more breaks. Some days we work straight
through the day and into the night. We might tend toward other
destructive behavior besides avoiding or putting off work. Sometimes
programmers go to the opposite extreme. They tear things apart
impulsively before letting the work cool off so they can look at it
objectively. Never hack our code just because a few users didn't like
our application's interface. Managing the aspects of the intranet's
design and creation is only the beginning. The next step is to determine
the best organization for our intranet. Over the years, three models
have developed for information systems like our intranet: centralized,
decentralized, and a combination of centralized and decentralized. The
three computing models are really driven by the types of computers in
use at an organization.
Following the centralized model, all computer resources are centered in
one location and under the management of one organization. When we
think of centralized computing, think of mainframes and computer
centers. With the introduction of file server and client server
computing, most organizations moved away from the centralized model
toward a decentralized model. In decentralized computing, computer
resources are spread throughout the organization and under the
management of the departments in which the computers are located. When
we think of decentralized computing, think of the high-power
workstations and servers. After the big move to decentralize computer
resources and dismantle massive computer centers, many managers had a
rude awakening to the anarchy decentralized computing can cause. Let us
imagine an organization where each department sets the rules and decides
the standards, like what hardware and software to purchase and how that
hardware and software should be set up. Then imagine the nightmare of
trying to support the gauntlet of software and hardware installed
throughout an organization the size of AT&T. Because of a lack of
control with decentralized computing, many organizations are moving to
the happy middle ground of a mixed computing model. In this mixed model,
a centralized Information Systems management sets broad policy, such as
the direction and purpose of key computing initiatives, and the
individual departments are free to work within those guidelines.
As we thrash out the accomplishment of the intranet with management, we
should consider keeping the three working out models in mind. While our
organization might currently use a specific model, we can apply any of
the models to the design of our intranet and should egg on
administration to prefer the mock-up that wills finest hand round our
institute. In an ideal world, the concluding pronouncement will be based
on the necessary responsibility and control of the intranet resources.
Subsequent a centralized model, a specific department within the
organization will be responsible for the intranet. This identical
division will be accountable for the setup, design, and administration
of our intranet servers. The department will also be responsible for
creating the necessary publications and applications based on user
requests. With a centralized model, there will usually be a formal
approval process for new publications, applications and services. This
means that if the Human Resources department wanted an application to
track employee files, a formal request would be required. Once the
request is approved, the intranet developers would work with Human
Resources to create the application. The problem with centralized
control and formal approval processes is that they put creativity and
timeliness in thumbscrews. Following a decentralized model, each
department within the organization is responsible for its section of the
intranet. All departments that want to create intranet services will
have to set up, design and administer their own intranet servers. Each
department will also be responsible for creating the publications and
applications used by the department.
When we can draw on a decentralized model, we hack out the prescribed
endorsement procedure for new publications, applications, and services.
This means anyone can create intranet resources. Greater freedom and few
controls means that new services can be set up quickly by anyone who
wants to set them up. This freedom and lack of controls can also lead to
abuse of the intranet resources. When someone publishes potentially
offensive material or when the usefulness of the intranet deteriorates
because so much junk has been created? By adopting elements of both the
centralized and decentralized model that fit the needs of the
organization, we might be able to balance the need for strict control
with our artistic self-determination. For paradigm, we could create an
intranet with a centralized Web server that links together departmental
servers. The IS staff would be responsible for maintaining the central
server and updating links to resources throughout the organization. The
individual departments would be responsible for maintaining their own
servers. To ensure the intranet is not abused, one person within each
department could be responsible for that department's intranet
resources.
The real stars on our intranet are the applications we plan to develop.
Still, we will need content for our intranet. Most of our content will
be in the form of hypertext documents that are served by our Web server
and displayed by our chosen Web browser. As we consider the type of
content we want to publish on our intranet, think about how we will
organize that content. We can organize hypertext documents in many ways.
The structure that is best for a particular document depends on the
complexity of the material we plan to present. For a small document with
limited complexity, a simple structure is often best. Simple structures
include linear and linear with alternative paths. The simplest way to
structure a hypertext document is in a linear fashion. Using a pure
linear structure, we can create a hypertext publication with a structure
resembling a traditional print publication. Readers move forward and
backward in sequence through the pages of the publication. An
alternative path structure gives readers more options or paths through a
document. By providing alternative paths, we make the structure of the
publication more flexible. Instead of being able to move only forward
and backward through the publication, readers can follow a branch from
the main path. In a linear structure the branches will rejoin the main
path at some point. The hierarchical structure is the most logical
structure for a publication of moderate complexity. In this structure,
we organize the publication into a directory tree. Readers can navigate
through the publication, moving from one level of the publication to the
next, more detailed, level of the publication. They can also go up the
tree from the detailed level to a higher level and possibly jump to the
top level.
The information bank tree intimately look a lot like the way we store
files on our hard drive in a main directory with subdirectories leading
to files. We could also think of the hierarchy as a representation of an
actual tree. If we invert the tree, the trunk of the tree would be the
top level of the publication. The trunk could be the overview of the
publication. The large boughs leading from the trunk would be the next
level of the document structure. The boughs could be chapter overview
pages. Branches leading from the boughs would be the next level, or the
pages within chapters. A combined linear and hierarchical structure is
one of the most used forms for hypertext publications. This is because
it is an extremely flexible, but still highly structured method. Readers
can move forward and backward through individual pages. They can
navigate through the various levels of the publication by moving up a
level or descending to the next level. They can also follow parallel
paths through the document. The most complex structuring method is the
integrated web. This method lets the reader follow multiple paths from
many options. This is a good method to use when we want the reader to be
able to browse or wander many times through the publication we have
created. Each time through the publication, readers will probably
discover something new. After considering the various styles for
hypertext documents, we should examine the various tools we will need to
develop the intranet. A tool is anything that supports the task we are
working on. The tools for unleashing the power of our intranet are based
on the existing tools for the Internet itself, which includes
protocols, resource tools, and information services. TCP/IP
(Transmission Control Protocol Internet Protocol) is the foundation of
the worldwide Internet. We must install TCP/IP on our network to enable
intranet services. A protocol is a set of rules for programs
communicating on the network. It specifies how the programs talk to each
other and what meaning to give to the data they receive. Without TCP/IP
setting the rules for our network communications, we cannot use
Internet technologies. The good news is that if our organization already
has access to the World Wide Web; we might already have the necessary
TCP/IP structure in place. Additionally, TCP/IP is built in to some
operating systems, including Windows 95, Windows NT, and most variants
of UNIX. If we have an operating system where TCP/IP is not built in and
do not have TCP/IP installed, we will need to purchase TCP/IP software.
Fortunately, TCP/IP software is widely available from software vendors.
An intranet without Web services is like a world without water. The key
to the World Wide Web is the hypertext transfer protocol. HTTP offers a
means of moving from document to document, or of indexing within
documents. Accessing documents published on our intranet involves
communications between browsers and servers. In a browser, such as the
Netscape Navigator, the HTTP processes are virtually transparent to the
user. All the user really has to do is activate links to move through
our Web presentation. The browser takes care of interpreting the
hypertext transfer commands and communicating requests. The mechanism on
the receiving end, which is processing the requests, is a program
called the Hypertext Transfer Protocol Daemon (HTTP). A daemon is a UNIX
term for a program that runs in the background and handles requests.
The HTTP daemon resides on our Web server. Before setting up or
installing server software, we must determine what platform the Web
server will run on. Until recently, our choices were limited, but this
changed rapidly as the World Wide Web grew in popularity. Today, Web
server software and server management tools are available for almost
every platform. And, like other software developed for use on the
Internet, this software is available as freeware, shareware, and
commercial software. We will find that UNIX platforms have the most
options for server software. Until recently, there was only one good
choice for the Windows NT environment, but this has changed. There are
now many excellent commercial and freeware choices for Windows NT. For
other platforms, there is generally only one choice in server software.
Having only one choice of server software for the Windows system which
doesn't mean the quality of the server software is poor. Quite the
contrary, the quality of the software is often quite good. Tools are an
essential part of any operation. Resource tools provide the means for
sending and retrieving information. There are three basic tools of
intranet working:
Electronic mail is a great way to communicate. Think of e-mail as a way
to send letters to anyone within the company instantly. Many e-mail
programs enable delivery of mail to single users or groups of users.
Some e-mail programs even provide ways to automate responses. Most
browser packages are packaged with e-mail software. File transfer
protocol provides the basic means for delivering and retrieving files
around the network. The files can be text, sound, or graphics. FTP
provides a springboard for many information-based approaches to
retrieving information. Many higher level tools that have friendlier
interfaces use FTP or a protocol similar to FTP to transfer files. Just
about every browser currently available supports FTP. Telnet lets our
intensive log into another system and browse files and directories on
that remote system. Telnet is valuable because it is easy to use and
basic to the network. When we telnet to another computer, we can issue
commands as if we were typing on the other computer's keyboard. On some
platforms, like UNIX, telnet is a built-in resource. On other platforms,
we will need a telnet tool. The basic resource tools are indispensable
when used for the purpose that they were designed for. They even provide
the fundamental basis for many high-level resource tools, but they
simply weren't designed for the advanced manipulation of the wealth of
information available on the Internet. This is why dozens of information
resource tools have been designed to manipulate networked data.
At this juncture, there will be a list of high-level resource tools we
might want to use on our intranet: A system to automatically gather,
index, and serve information on the Internet. Archie is a great tool for
searching our intranet's file archives. Once we set up Archie services,
users can access Archie resources with their browser. A distributed
information service that enables us to move easily through complex webs
of network resources. Gopher uses a simple protocol that enables a
Gopher client to access information on any accessible Gopher server.
Most browsers directly support Gopher. An automated mailing list
distribution system. Users can subscribe to LISTSERV lists we set up on
the intranet, which enables them to read e-mail posted to the list or to
post e-mail to the list. Once we set up a LISTSERV server, users can
join lists and participate in lists using standard Internet e-mail
software. Most browser packages include e-mail software. A bulletin
board system of discussion groups called newsgroups. Users can
participate in newsgroups posting messages to the group and can read
messages posted by other newsgroup members. Once we set up a newsgroup
server, users can browse newsgroups and post information to newsgroups
using a newsgroup reader. Most browser packages include a newsgroup
reader. A distributed information service for searching databases
located throughout the network. It offers indexed searching for fast
retrieval and an excellent feedback mechanism that enables the results
of initial searches to influence later searches. WAIS servers are best
accessed via CGI scripts, which allow users to search databases using
their browser. Using HTML development tools, we can quickly and easily
create HTML documents for our intranet. HTML editors have features
similar to our favorite word processor and enable us to easily create
documents in HTML format. Typically, these editors enable us to select
HTML elements from a pull-down menu. The menu has brief descriptions of
elements we can add to the document. The editor places the element in
the document in the proper format, which frees us from having to
memorize the format. When creating complex forms, we 'all find HTML
editors especially useful. HTML templates enable us to add the
functionality of an HTML editor to our favorite word processor. The
great thing about templates is that we can use all the word processor's
features, which could include checking grammar and spelling.
In view of the above, it is evident; knowledge on the structure blocks
for creating a perfect intranet is only the first step toward
implementing our intranet. Our intranet will require content, which can
be well thought-out in a diversity of approach and shaped with a variety
of co-worker applications. We will also necessitate setting up basic
networking protocols, like TCP/IP, and services like the WWW. Once we
have selected the basic tools we have to create the intranet and
measured how we will organize it, we can chart it all the way through
achievement. More importantly, we 'all are using the familiar features
of our word processor to add HTML formatting to our documents.
Although
the task of creating HTML code is fairly complex, some helper
applications called converters try to automate the task. HTML converters
convert our favorite document formats into HTML code and vice versa. At
the touch of a button, we could transform a Word for Windows file into
an HTML document. Converters are especially useful if we 're converting
simple documents and are less useful when we 're exchanging documents
with complete stringency.
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