SWOT, a technique for integration of project management
SWOT,
a technique for marketing strategic plan
Strength
Weakness, Opportunity and Threat –SWOT analysis refers to the overall active
forces of the management with which the setting of strategic plan is based
whereas the marketing strategic plan of action envisages the target setting
within the framework of the organization.
A SWOT Analysis examines the companies:
- Strengths...Internal
- Weaknesses...Internal
- Opportunities’...External
- Threats...External
By developing a SWOT analysis, a
company can determine what its distinctive competencies are. This will help
determine what the organization should be in business for, what its mission
should be.
Organizational goals are derived from
the mission, corporate strategy is derived from the organizational goals.
Goals must specify the end
results that are desired, that are measurable and within a particular time
frame.
SMAC
- Specific
- Measurable
- Achievable
- Consistent
Issues include:
- Scope of Business-----What
Business you are in??
- Resource deployment----How you are
going to use your resources??
- Competitive advantage----What are
your competitive advantages??
- Coordination of Production,
Marketing, Personnel etc.----
- Coordination process?
The following are some of the many
tools that are used in developing corporate strategy, they are supplements not
substitutes for management's own judgment:
- BCG Product Portfolio Management
- Star
- Cash Cow
- Problem Child (Question Marks)
- Dog
- SWOT analysis
- Product Life Cycle Concept
A separate strategy is needed for each
SBU
- Intense Growth-mkt
penetration/development, product development in related markets.
- Market Penetration...more
products to the same market
- Market Development...same product
to new markets
- Product Development...new
products to same market
- Diversified Growth-new products new markets
Horizontal (unrelated products to current markets)/Concentric (NPNM)
- Integrated growth Forward/Backward/Horizontal Disney's Purchase of Capital Citys/ABC,
a content provider purchasing distribution
Handout Mattel Toy....
Handout Ben & Jerry's New CEO...
What should B&J do?
Develop SWOT Analysis
Propose Mission
Goals
Strategy:
- Market Penetration
- Market Development
- Product Development
- Diversification
Ben & Jerry's SWOT Analysis
Marketing plans vary by:
- Duration
- Scope
- Method of Development, bottom
up/top down
Objective is to create a Marketing
plan. A plan for each marketing strategy developed.
Marketing strategy
encompasses selecting and analysing the target market(s) and creating and maintaining an
appropriate marketing mix that
satisfies the target market and company. A Marketing strategy articulates a
plan for the best use of the organizations resources and tactics to meet its
objectives. Do not pursue projects that are outside the companies objectives or
that stretch the companies resources.
Plan includes:
- Executive summary
- Situation Analysis
- Opportunity and Threat Analysis
- Environmental Analysis
- Company Resources
- Marketing Objectives
- Marketing Strategies to include:
- Target market (Intended) A target market is
group of persons/companies for whom a firm creates and maintains a
Marketing Mix that specifically fits the needs and preferences of that
group. Does the company have the resources to create the appropriate MM
and does it meet the company's objectives.
- Develop a marketing mix-how
to reach the target market. The marketing mix is designed around the
buying motive-emphasizing the marketing concept. The marketing
environment effects the marketing mix, which is only controllable to a
certain extent (the MM). Before developing the MM, need to determine the
needs of the target market.
- Financial Projections
- Controls and Evaluations
Marketing
control process consists of establishing performance standards, evaluating the
actual performance by comparing it with the actual standards, and reducing the
difference between the desired and actual performance.
Marketing does not occur in a vacuum.
The marketing environment consists of external forces that directly and/or
indirectly impact the organization.
Changes in the environment
create opportunities and threats for the organizations.
Example:
PRODIGY (On-line service) ran a commercial 24 hours after the LA earth quake to inform customers/potential customers that they could contact friends/family in LA through its service when all the telephone lines were jammed. This illustrates a company (Prodigy), reactively responding to an environmental factor (nature), to further market its services to attract new customers.
PRODIGY (On-line service) ran a commercial 24 hours after the LA earth quake to inform customers/potential customers that they could contact friends/family in LA through its service when all the telephone lines were jammed. This illustrates a company (Prodigy), reactively responding to an environmental factor (nature), to further market its services to attract new customers.
To track these external
forces a company uses environmental scanning. Continual monitoring of what is
going on.
Environmental scanning
collects information about external forces. It is conducted through the
Marketing Information System.
Environmental analysis
determines environmental changes and predicts future changes in the
environment. The marketing manager should be able to determine possible threats
and opportunities from the changing environment. This will help avoid crisis
management.
Six Environmental Forces
- Societal
- Regulatory
- Economic
- Competitive
- Technology
- Natural
Pressure to create laws
Since marketing activities are a vital part of the total business structure, marketers have a responsibility to help provide what members of society want and to minimize what they don't want.
Since marketing activities are a vital part of the total business structure, marketers have a responsibility to help provide what members of society want and to minimize what they don't want.
Important Considerations:
- Marketers need to understand
Cultural diversity--By the year 2000 15% of the entering work-force will
be white male.
- Great Melting Pot vs. Great Salad
Bowl...different cultures maintain own cultural identity.
- Aging population
Catering to
middle aged BBs....
Change
products due to changing needs of society, i.e. Baby Boomers are aging, they
demand different attributes/benefits from their products (cars), i.e.
performance and safety, marketers need to respond, as the car marketers have,
to satisfy these changing needs.
- Society becomes concerned about
marketers actions when those actions are questionable.
Calvin
Klein's latest advertising campaign, American Family Association sent letters
to 50 retailers suggesting store boycotts if there was no action taken....FBI
investigating child porn allegations.
Driving force behind the societal marketing
concept. Companies change ways of
doing business re: societal concerns. Companies should evolve around societal
concerns. The Green Movement Sows Demand where Companies now marketing products
that are in response to societal concerns, i.e. recycled furniture is
environmentally friendly. Ralph Nader's Public Citizen group, acts as a
watchdog on consumer interests. Lifted consumerism into a major social force.
First with his successful attack on the automobile industry, resulted in the
passage of the National Traffic and Motor Vehicle and Safety Act of 1962.
In view of the above it is
clear that SWOT analysis is a management tool with which a marketer sets the
goal about the product, customers, market and marketing research tools. A
management knows how to lead the
management towards profit making and product orientation virtually. It leads
the management for creating alertness about the quality and target planning
with which the organization should be developed in a significant manner.
It is very useful for business studies.
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